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GR8 E-COMMERCE PRIVATE LIMITED is providing the best of facilities at
competitive market rates. However, recent detection of misuse of our services
have compelled us to take action against the violating clients and also lay down
a few terms and conditions.
We own
the sole rights to discontinue the services or deny access to anyone who fails
to comply with the rules implemented by us, without any warning or prior notice.
The payments received from the violating parties in such cases are also
non-refundable.
The Terms and Conditions to be followed have been listed
below: updated [JAN 1st, 2009]
| 1) |
Misuse of the allotted server space, bandwidth
etc. By the client will lead to reduction in the space and facility
given. |
| 2) |
Distribution of free email IDs or Webspace to any person other
than the ones related to the website owner or the company automatically gives
GR8 E-COMMERCE PRIVATE LIMITED the rights to decrease the number of email IDs
provided. |
| 3) |
Incase of misuse of allotted email ID space, we will
have the rights to diminish the space provided for one email
ID. |
| 4) |
All disputes are subject to Rajkot(Gujarat-India) jurisdiction
only. |
| 5) |
Misuse of bandwidth will lead a client to be entitled
for lesser bandwidth in future or account would be
suspended. |
| 6) |
Any illegal activity detected on a website will lead
to sealing of the same by us with immediate effect, as per the IT rules laid out
by the Indian and International IT Act. |
| 7) |
Intentionally tampering (Hacking or sending virus) of
our server by a client will see the account
suspended. |
| 8) |
Customers are advised to maintain data backups on
their home computers or CDs to ensure that they have ready access to their data
in case we have a hardware failure. However, such cases are rare in occurrence,
but cannot be avoided sometimes. This is why we recommend all our clients to
take regular backups for all their important e-mails and data by forwarding
mails to other domain email IDs or by using Outlook. |
| 9) |
For safety reasons, we urge our customers not to
divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases
where passwords and usernames are to be given to our employees, we suggest to
change the password immediately. In every 15 days you have to change your all
password for security reason. |
| 10) |
Customers should also maintain their payment
confirmation details that have been paid to us for activation of the orders. It
is also advisable to maintain the backup of our first mail which is sent to you
after activation of your order and contains your User ID and password. By using
the details provided, we will be able to provide you Technical/Billing support
and activation/renew/control panel/reset password facility ect.
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| 11) |
Unfortunately if website/server etc will down then we
are not responsible for any losses face by client. |
| 12) |
For plan details and services provided by
GR8 E-COMMERCE PRIVATE LIMITED, please refer to the website as the most valid reference.
Any commitment made by our employees over chat/phone/mail or by any other mode,
which is not mentioned in our website, will not be
abided. |
| 13) |
We
suggest all our clients to use our 7 days trial before purchasing any package.
This will help to avoid post-purchase problems.
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Abuse of SMTP Mail
Server:
If any of the email id will be misuse
the mail server then we will suspended his hosting account.
Network security:
In case of any tampering done to our network security, we will
take an immediate action against the respective hosting
account.
Spam:
Unsolicited commercial advertisements (spam) are not allowed
in e-mail IDs and may result in cancellation of the account.
Abuse of Traffic:
If any
customer violates the company’s policies in site transfer or misuse of
bandwidth, GR8 E-COMMERCE PRIVATE LIMITED PRIVATE LIMITED can decrease its allotted Traffic quota or suspended his
account with out any prior notice.
Refunds:
Customers may cancel at any time via a cancellation form in client area. GR8 E-COMMERCE PVT. LTD. gives you an unconditional 30 day money back guarantee on managed shared hosting, and reseller solutions for any customer who paid the first invoice with a credit card or with PayPal.
The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
* Bank Wire Transfers
* Western Union Payments
* Checks
* Money orders
There are no refunds on administrative fees, install fees for custom software, or domain name purchases. Refund requests for shared and reseller accounts after the initial 30 days will be refunded on a prorated basis of any unused time.
Only first-time accounts are eligible for a refund. For example, if you had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
Abuse of
Space:
As per our
policies, at least 90% of your web pages (HTML) must be “Linked” with files
(.GIF, .JPEG, etc.) which is stored in our server. Web space must not be used by
your visitor for free upload, download heavy size file. Web sites containing a
large number of unlinked files or using server space for data storing propose
are subject to deletion of files otherwise we will cancellation the account
without prior notice.
Customers can not run IRC, bots or clients on
servers.
Customers are also prohibited from running Bulk
E-mailing, Unsolicited E-mailing, Newsgroup
Spamming, Pornographic Content, Illegal
Content, Copyright Infringement, Trademark
Infringement, Warez, Cracks, and Software
Serial Numbers, Audio or video streaming, Phishing,Fraud, Spam, Gambling, Arcade Gaming, Nulled Scripts, File Hosting, Proxy, Torrentflux or similar, Rapidleech or similar websites
Large File Policy:
GR8 E-COMMERCE PRIVATE LIMITED is not for file hosting and distribution - as such, customers may not host any files larger than 50MB in size that are observed to be available for the sole purpose of download. Such files include but are not limited to .ISO, audio/video files, .EXE files. If you are unsure whether your file is against this policy, please e-mail: support@gr8ecom.COM
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